Cancellation of I-Tickets can be done at any computerised reservation counter across the country and a cancellation ticket obtained. NO CASH REFUND will be given. Bank charges that are being levied by the Payment Gateways/Banks are not subject to refund in the event of cancellation of tickets by the Customer. Service Charge is also not refundable. The refund amount will be credited to the respective account electronically, the following day of cancellation.
Surrender the I-Ticket with the Station Master and obtain a Ticket Deposit Receipt.
Prefer your claim for refund to the following address attaching the original copy of the Ticket Deposit Receipt:
General Manager/Operations, Indian Railway Catering & Tourism Corporation,9th Floor, Bank of Baroda Building,16 Parliament Street,New Delhi - 110 001.
IRCTC will process the refund claim with the Railway Administration and refund granted by the Railway shall be credited to your account Refund claims under above clause may require at least 60 days or more for processing. Cancellation of I-Tickets in case of trains cancelled I-Ticket can be cancelled upto 72 hrs after the scheduled departure of train at any computerised reservation counter. The above rules of Indian Railways are subject to change without prior notice.